Absenteeism
Rate of employees being absent from work (illness, personal issues, disengagement).
Formula
Absenteeism Rate (%) = (Days Lost ÷ Total Working Days) × 100
Real World
During Amazon's peak warehouse periods, high absenteeism from reported stress and repetitive strain injury increased their fulfilment costs significantly.
Exam Focus
Always state the cause of absenteeism before discussing solutions — unsupported assertions lose marks.
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