ICT (HR Management)
Use of technology in HR: HR systems (payroll, records), recruitment tools, training platforms, performance monitoring, e...
Real World
Unilever replaced first-round interviews with an AI-powered video platform, screening 250,000 applicants annually and cutting recruitment time by 75% — a direct application of ICT in HR.
Exam Focus
Link ICT in HR to efficiency gains and cost reduction; avoid vague answers — cite specific HR functions like recruitment or payroll processing.
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