Mayo (Human Relations Theory)
Elton Mayo's theory that social factors and group dynamics are the primary drivers of worker motivation, rather than pay...
Real World
During the Hawthorne Studies at Western Electric's Chicago plant, productivity rose regardless of lighting changes — Mayo concluded workers performed better simply because they felt observed and valued by management.
Exam Focus
Name the Hawthorne Studies explicitly and link Mayo's findings to non-financial motivators; avoid confusing Mayo with Maslow or Herzberg.
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