Consumer Protection
Laws safeguarding consumers: product safety, honest information, rights to redress.
Real World
When Samsung's Galaxy Note 7 was found to catch fire in 2016, the Consumer Rights Act framework obliged retailers to offer full refunds, and Samsung faced billions in recall costs alongside severe reputational damage.
Exam Focus
Name specific legislation (Consumer Rights Act 2015) rather than generic phrases like 'consumer laws' — precision signals knowledge and earns AO1 marks.
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