Organisational Change
Any significant alteration to the structure, culture, processes, systems, or strategy of an organisation.
Real World
Blockbuster failed to restructure its business model in response to Netflix's rise — its inability to adapt its organisational processes and strategy to digital streaming led directly to its collapse in 2010.
Exam Focus
Distinguish planned from unplanned change in answers; using this distinction demonstrates analytical depth and earns higher marks.
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