Analysis phase
The first phase of systematic problem-solving understanding problem requirements, constraints, and user needs. Analysis prevents wasted effort on wrong solutions.
Real World
Before building the NHS COVID-19 contact-tracing app, analysts spent weeks interviewing public health officials, epidemiologists, and users to define exactly what the app needed to achieve and under what privacy constraints.
Exam Focus
For 'discuss' questions, name specific analysis techniques — stakeholder interviews, data flow investigation — not vague generalities.
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