ICT (Information and Communication Technology)
Technology enabling global communication, data processing, business operations.
Real World
Zoom's video-conferencing technology allowed companies like HSBC to coordinate teams across 64 countries in real time during the COVID-19 pandemic, cutting international travel costs by millions.
Exam Focus
For 'evaluate' questions on ICT, weigh benefits (speed, reach, cost reduction) against drawbacks (digital divide, cybersecurity risk, job displacement) with a clear judgement.
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