Maslow (Hierarchy of Needs)
Abraham Maslow's motivational theory proposing that human needs exist in a hierarchy of five levels: physiological, safe...
Real World
Pret a Manger addresses lower Maslow levels through fair wages and job security, then targets esteem needs via staff recognition schemes, where team members can award each other small cash bonuses.
Exam Focus
Always state which level of the hierarchy a business action targets; vague references to 'higher needs' will not score evaluation marks.
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