Hygiene Factors (Herzberg)
Job factors that prevent dissatisfaction but don't motivate.
Real World
Amazon warehouse workers have reported that despite receiving adequate pay, poor working conditions and lack of autonomy left them demotivated — illustrating that hygiene factors alone cannot drive motivation.
Exam Focus
Distinguish hygiene factors from motivators; examiners penalise conflating the two — hygiene factors only prevent dissatisfaction.
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