Mission Statement
Concise statement of organization's purpose/values/long-term direction.
Real World
Patagonia's mission — 'We're in business to save our home planet' — directly shapes its decisions, including donating 1% of sales to environmental causes and discouraging over-consumption of its own products.
Exam Focus
Distinguish mission statements from objectives: missions are qualitative and long-term; objectives are SMART and measurable — examiners penalise confusion.
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