Retention (Employee)
Keeping valuable employees in organization.
Formula
Retention Rate (%) = ((Employees at End − New Hires) ÷ Employees at Start) × 100
Real World
John Lewis Partnership's employee co-ownership model — where staff share in profits — consistently produces retention rates above the UK retail average, reducing costly staff churn.
Exam Focus
Link retention strategies to specific motivational theorists (e.g. Herzberg's hygiene factors) to access higher mark bands.
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