Span of Control
Number of subordinates reporting directly to one manager.
Formula
Span of Control = Number of direct subordinates reporting to one manager
Real World
At McDonald's, a shift manager might oversee 15 crew members (wide span), relying on standardised procedures to maintain control without close supervision of each worker.
Exam Focus
State whether a span is wide or narrow, then link directly to organisational structure (flat vs tall) for higher-level analysis marks.
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