Absenteeism
Rate of employees being absent from work (illness, personal issues, disengagement).
Formula
Absenteeism Rate = (Days Lost ÷ Total Working Days) × 100
Real World
Amazon's UK warehouses reported absenteeism rates significantly above the national average, prompting media scrutiny over working conditions and their effect on staff wellbeing.
Exam Focus
Always calculate the rate as a percentage and link high absenteeism to a root cause such as poor motivation or working conditions.
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